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1)Can we get your free samples ?
2)Can we combine many items assorted in one container in my first order ?
3). What is the normal lead time?
4).What is your payment term ?
5). If any quality problem , how can you settle it for us ?
 
1)Can we get your free samples ?
  Yes, you can. Our samples are only free for the customers who confirm order. But the freight for express is on buyer’s account.
2)Can we combine many items assorted in one container in my first order ?
  Yes , you can.But the quantity of each ordered item should reach our MOQ.
3). What is the normal lead time?
  Most of the items can be shipped within 30 to 45 days.
4).What is your payment term ?
  (1)100% L/C at sight;
(2)50% advance T/T, 50% against copy of B/L by email or fax.
5). If any quality problem , how can you settle it for us ?
  When discharging the container, you need to inspect all the cargos.
If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 15 working days after discharging the container. this date is subject to the arrival time of container.
We will advise you to certify the claim by third party , or , we can accept the claim from the samples or pictures you present , finally we will completely compensate all your loss.
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